FAQs

FAQ

Our brand has consistently expanded its target market over the years,

and we now aim to further penetrate the international market with confidence to establish a global presence.

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1. Do you offer free samples?

Yes, we provide free samples (usually 50–100 pcs) for your evaluation; shipping cost is covered by the customer or negotiated separately.

2. What is the minimum order quantity (MOQ)?

MOQ varies by product—typically starts from 50-100 units. Samples are available for evaluation.

3. What payment methods do you accept?

We accept T/T (bank transfer).

4. How long is the production lead time?

Standard products: 2–4 weeks; Customized products: 6–8 weeks after sample approval.

5. Do you support shipping insurance and freight options?

Yes, we offer sea, air, and courier shipping with optional full insurance coverage.

6. What certifications does your company hold?

We hold certifications like FCC,CE,ROHS.

7. Can you provide MSDS for your products?

Yes, all products include complete technical documentation including MSDS.

8. What is your warranty or return policy?

We offer a 12‑month warranty. Non-quality issues will be replaced or refunded.

9. How can I visit your factory?

You are welcome to visit our factory.We’ll arrange a guided tour with prior notice.

10. Can I get a customized consultation for my product needs?

Yes, we offer free product consultation. Please submit your requirements via form or contact sales to schedule a detailed discussion.